Engagements
Learn how to engage your website visitors with tactics designed to bring them back and convert them into buyers.
Offers
What are Offers?
Offers in Ignite are a powerful marketing tool that allow you to create, schedule, and manage promotions directly on your website and across multipl...
What are Inline Offers?
Inline Offers appear within your website content, allowing you to share promotions without disrupting the visitor experience. Because they are display...
Understanding the Fields of an Onsite Offer
When creating an onsite offer, there are several fields to fill out. These fields are designed to enable you to make targeted offers tailored to your ...
How to Build an Offer Message
The Offer Engine gives you the ability to have custom engagement messages or present custom offers to segmented shoppers based on their current "shopp...
Post-Claim Surveys
What Are Visitor Surveys?
This article explains what visitor surveys are, how they work in Ignite, and why they are important for improving customer engagement and personalizat...
How to Create a Post-Claim Qualifier Survey
This article explains how to create a Post-Claim Qualifier Survey in Ignite. These surveys collect valuable purchase propensity data from your most en...
1-Tap Leads
What Are 1-Tap Lead Buttons?
This article explains what 1-Tap Lead Buttons are and how they help capture leads directly from your website. 1-Tap Lead Buttons are Ignite’s single-...
Configuring 1 Tap Lead Buttons
This article explains how to configure 1-Tap Lead Buttons in Ignite. These single-tap conversion buttons can be placed anywhere on your site to instan...
AI Hero
What Are AI Hero Offers?
This article explains what AI Hero Offers are, their key features, and how they can be used to maximize onsite engagement. For information on how to s...
How to Set Up AI Hero Offers
This article explains how to set up AI Hero Offers in Ignite. AI Hero Offers are AI-driven, site-wide homepage promotions that adapt based on visitor ...
Email
Configuring Engage Email
Your Engage Email is automatically templated based on how your write your offer. You have the option to use the default creative provided by the platf...
Understanding the Fields of an Email Offer
Similar to Onsite Offers, Email Offers allow you to create targeted offers to your customers. Email Offers are populated using the same fields as Onsi...
Why Buys
What are Why Buys?
“Why Buys” are short value propositions that explain why a shopper should choose a business. In our platform workflows, they’re used in Engage Emails ...
How to Create a New Why Buy
This article explains how to create a new Why Buy in Ignite, enabling you to highlight compelling reasons customers choose your product or service. ...