Insights

Understand the reporting tools and analytics available in Ignite to track performance and optimize offers.
What is the LiveView
This article explains how to find and navigate the LiveView feature in Ignite. LiveView enables you to monitor live and recent visitor activity on you...
Understanding the Insight Summary
This article explains how to access and interpret key performance metrics in the Ignite Insight Summary . You’ll learn how to review visitor data, au...
ChatAI Insights
This article explains how to access and use ChatAI Insights in Ignite. ChatAI Insights helps you measure engagement, track visitor conversations, an...
Location Insights
This article explains how to access and analyze Location Insights in Ignite so you can better understand shopper behavior by geography. Watch this vi...
Inventory Insights
This article explains how to access and analyze Inventory Insights in Ignite. Inventory Insights provides visibility into your dealership’s inventor...
What is the Bolt Bar?
This feature is designed to enhance your experience by providing quick access to essential insights across various key views within the platform The B...
What is the Performance Report?
A weekly performance report is a summary of key metrics and highlights from the past 7 days(weekly) and 30 days(monthly), typically including visitor ...
What is a Reputation?
In Ignite, “Reputation” refers to a site’s external customer reviews that Ignite pulls in and uses for messaging. Most visibly, it powers the “What ou...