Insights
Understand the reporting tools and analytics available in Ignite to track performance and optimize offers.
Sales Attribution
How to Upload Sales to the Sales Attribution Report
This article explains how to upload sales data into the Sales Attribution Report in Ignite so you can validate, clean, and analyze your sales performa...
What is the Sales Attribution Report?
This article explains the purpose of the Sales Attribution Report in Ignite. The Sales Attribution Report helps you connect online shopper activity ...
Shopper Watchlist
What is Shopper Watchlist?
The Shopper Watchlist is a user-friendly tool that appears at the bottom of the website with a prompt that reads, “Can’t find what you’re shopping fo...
How to Configure the Shopper Watchlist
This article explains how to configure the Shopper Watchlist in Ignite so your customers can receive notifications when vehicles they are searching ...
Customer Loyalty Engine
What is the Customer Loyalty Engine?
The customer loyalty engine is a feature that allows you to upload a list of your past customers to Ignite. Ignite will then continuously monitor the ...
How to Configure the Customer Loyalty Engine
This article explains how to configure the Customer Loyalty Engine in Ignite. The Customer Loyalty Engine allows you to upload a list of past customer...
Inventory Insights
This article explains how to access and analyze Inventory Insights in Ignite. Inventory Insights provides visibility into your dealership’s inventor...
Understanding the Insight Summary
This article explains how to access and understand the Insights Summary in Ignite. The Insights Summary gives you a high-level view of your website’...
ChatAI Insights
This article explains how to access and use ChatAI Insights in Ignite. ChatAI Insights helps you measure engagement, track visitor conversations, an...
Location Insights
This article explains how to access and analyze Location Insights in Ignite so you can better understand shopper behavior by geography. Watch this vid...
What is the Bolt Bar?
This feature is designed to enhance your experience by providing quick access to essential insights across various key views within the platform The B...
Ignite LiveView
This article explains how to find and navigate the LiveView feature in Ignite. LiveView enables you to monitor live and recent visitor activity on you...
What is the Performance Report?
A weekly performance report is a summary of key metrics and highlights from the past 7 days(weekly) and 30 days(monthly), typically including visitor ...
What is a Reputation?
In Ignite, “Reputation” refers to a site’s external customer reviews that Ignite pulls in and uses for messaging. Most visibly, it powers the “What ou...
Google Analytics 4 (GA4) Event Tracking
Yes, the platform will report events for both form engagements and form submissions/conversions. We will send an event when visitors first engage with...