ChatAI

What is ChatAI?

ChatAI is a revolutionary SMS-based chat tool designed to engage users once they claim an offer. Instead of interacting through a website chat module, ChatAI communicates via SMS, making it more accessible and convenient for users.

Key Features:

SMS-Based Communication: ChatAI initiates conversations through text messages, ensuring higher engagement rates compared to traditional chat modules.

Lead Information Gathering: It asks users for their name and other pertinent details to qualify leads efficiently.

Appointment Setting: ChatAI can schedule appointments directly through SMS, with an impressive appointment set rate of 23%.

Seamless Integration: The tool integrates effortlessly into your existing CRM, making lead management smooth and efficient.

BDC Integration: Links generated by ChatAI are sent to the Business Development Center (BDC) and should be followed up to confirm appointment times.

How ChatAI Works

1. User Engagement:

   • Once a user claims an offer on your site, ChatAI sends an SMS to the user.

   • The message asks for their name and if they would like to set an appointment.

2. Appointment Scheduling:

   • If the user agrees, ChatAI schedules an appointment directly through SMS.

   • The tool confirms the appointment time and integrates the information into the shopper profiles visible to the dealer.

3. BDC Follow-Up:

   • The leads, along with their appointment details, are forwarded to the BDC.

   • The BDC team should follow up with these leads to confirm the appointment times.

4. CRM Integration:

   • All lead information and scheduled appointments are seamlessly added to your CRM.

   • This allows your sales team to stay ahead and focus on closing deals.

Benefits of Using ChatAI

1. Higher Engagement Rates:

   • SMS communication is more likely to be read and responded to compared to emails or traditional chat modules.

2. Efficiency in Lead Management:

   • Quickly qualifies leads and gathers essential information without manual intervention.

3. Improved Appointment Rates:

   • With an average appointment set rate of 23%, nearly 1 in 4 leads agree to an appointment, significantly boosting your sales opportunities.

4. Streamlined Workflow:

   • Integrates smoothly with your CRM, ensuring no lead is lost, and follow-up is prompt and efficient.

For a more comprehensive overview of the ChatAI Tool, Check out this video here

Conclusion

ChatAI by Launch Labs offers a cutting-edge solution to engage visitors, qualify leads, and schedule appointments via SMS, all while integrating seamlessly into your existing CRM. By utilizing ChatAI, you can ensure higher engagement rates, efficient lead management, and a streamlined sales process that helps your team close more deals.

For further assistance or to get started with ChatAI, please contact our support team!