What are Delivery Receipts?

Delivery Receipts in Ignite are records that track and confirm the delivery of various communication and marketing assets such as emails, SMS, leads, and direct mail to customers. These records allow teams to monitor delivery status and verify performance in real time.

👉 Only the last 60 days of messages are stored here.

You can access Delivery Receipts by navigating to: Settings → Delivery Receipts in the Ignite platform.

Email & SMS Delivery
Displays which emails & texts were sent, to whom, and when. This helps to confirm successful email & text messages sent for campaigns and automations.

Lead Delivery Monitoring
Shows a detailed record of leads generated through the platform and delivered to external CRMs or via email, including timestamps.

Direct Mail
Includes tracking for physical mailers sent through Dynamic Direct Mail, allowing visibility into offline engagement efforts.

Export Capability
Users can download delivery receipt data to analyze trends, verify lead counts, or support performance reporting.