How long after a session do we send the 1st email to location identified shoppers?
Edited
When you first enable engagement emails on the platform it will send to visitors that were seen up to a week ago, once it's caught up, it will send the first email to identified visitors as soon as 3 hours after their last visit to the website. We feel that 3 hours is a reasonable amount of time to wait to not appear to be "too soon" and to allow for occasions where the visitors come back and resume shopping on their own.